Introduction
When it comes to maintaining high standards in cleanliness and hygiene, few clients require the level of precision and reliability as large international companies. Ladbrokes (Entain), a prominent name in the online gambling industry, operates a significant office space in Nottingham. Following a £1 million refurbishment, they entrusted us with the crucial task of commercial cleaning and maintaining their newly revamped offices.
The Challenge
Ladbrokes (Entain) faced the challenge of ensuring their newly refurbished office spaces not only met but exceeded cleanliness standards. With a complex layout and high foot traffic, the offices required meticulous daily maintenance. Additionally, the scale of the refurbishment presented an opportunity to deepen our engagement with the client by taking on new responsibilities.
Our Solution
For over three years, we have been dedicated to delivering exceptional cleaning services for Ladbrokes (Entain). Our commitment and consistent performance earned us the privilege of continuing our services through the office refurbishment phase. Here’s how we tackled the challenge:
Transition to New Building: As the offices underwent significant updates, we seamlessly transitioned to the new building, ensuring that all areas were kept spotless from day one.
Expanded Duties: Alongside routine cleaning, we were assigned additional roles, including that of a 'day janitor.' This role involves being on-site during working hours to address any immediate cleaning needs and ensure the office remains presentable at all times.
Strong Partnership: Our ongoing relationship with Ladbrokes (Entain) has been marked by open communication and a proactive approach to their needs. We have worked closely with their facilities team to ensure every requirement is met promptly and efficiently.
The Results
Our efforts have not only maintained but enhanced the cleanliness and appeal of Ladbrokes (Entain)’s Nottingham offices. The feedback from the client has been overwhelmingly positive, highlighting our reliability and the quality of our service. The strong relationship we’ve built is a testament to our dedication and the high standards we uphold.
Conclusion
Maintaining cleanliness in a large, refurbished office space is no small feat. Our long-standing partnership with Ladbrokes (Entain) demonstrates our ability to adapt to new challenges and exceed expectations. We take pride in supporting such a prestigious international company with deep roots in Nottingham, and we look forward to continuing this successful collaboration.